Contact Us - Maskan Family Association

Need Immediate Help?

If you or someone you know is in immediate danger, please call 911.

Call 911

24/7 Crisis Support Resources

Calgary Distress Centre
403-266-4357

Alberta Family Violence Info Line
310-1818 (toll-free)

Kids Help Phone
1-800-668-6868

Crisis Text Line
Text CONNECT to 686868

Reach Out

Contact Information

We're here to help. Reach out for shelter access, program information, volunteer inquiries, or general questions.

General Inquiries

Monday - Friday: 9:00 AM - 5:00 PM

403-971-2774, Ext. 800

Email Us

General:
admin@MaskanFamily.com

Shelter:
shelter@maskanfamily.com

Office Location

3730 108 Avenue NE
Suite #2158, 2nd Floor
Calgary, Alberta T3N 1V9

Get in Touch

Send Us a Message

Fill out the form below and our team will get back to you within 1-2 business days.

Full Name *

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I understand that my information will be kept confidential and used only to respond to my inquiry.

FAQ

Common Questions

Please call our Shelter Line at 403-971-2774. Our official hours are Monday to Friday, 9:00 AM to 5:00 PM. If you are in immediate danger, please call 911 first. You may also contact us by email. A brief assessment will be completed to understand your situation and determine the appropriate support. Safe transportation may be arranged if needed for safety reasons. Please note: Our shelter location is confidential.

Yes, all Maskan Family Association services are completely free of charge. We are a registered charity supported by donations and grants, ensuring that cost is never a barrier to accessing support.

Yes! Our staff and volunteers speak multiple languages including Arabic, Urdu, Punjabi, Farsi, and more. We also have access to translation services for other languages. Language should never prevent you from getting help.

Absolutely. Client confidentiality is our top priority. Your personal information is protected and will only be shared with your explicit consent, except in cases where there is a legal obligation to report (such as child safety concerns). Your privacy and safety come first.

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